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FAQ'S
Here at Stems, we aim to help you with all your floral and botanical needs. Whether you're looking for the perfect bouquet of flowers, or a plant for a certain area of your home, we're here to help!
If you cant find the answer to your question here, please give us a call on 01305 262460 and speak to a member of the team.
What do you do if the recipient is not in?
When a member of the team is delivering and the recipient is not in, we do one of 3 things.
1. Leave it in a secure place on the property.
2. Leave it with a neighbour.
3. Bring it back to the shop and arrange re-delivery.
If we have to do any of the above, we make sure we leave a note to say where the bouquet can be collected.
Can you deliver to hospitals?
Unfortunately we are unable to deliver to DCH, unless it is for a staff member working there.